PRIVACY POLICY

Vaulté Vintage Privacy Policy

Effective Date: March 14, 2025

This privacy policy outlines how Vaulté Vintage (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.vaultevintage.com (the “Site”). By using our Site, you agree to the terms described below.

Personal information we collect

When you interact with Vaulté Vintage, we collect different types of personal information to enhance your shopping experience and ensure smooth transactions.

Information you provide to us

When you place an order, attempt to make a purchase, or contact us, we collect:

Your name, billing address, shipping address, email address, and phone number
Payment information (credit/debit card details, PayPal, or other payment methods)
Any other details you voluntarily provide (e.g., requests for sourcing services)

Automatically collected information

When you browse our Site, certain information is automatically collected:

Device details (IP address, browser type, time zone, and cookies stored on your device)
Browsing activity (pages viewed, time spent on the Site, referring websites, and search terms used)

We collect this device information through:

Cookies: Small data files stored on your device to improve your browsing experience.
Log files: Tracking actions on the Site, including IP address, browser type, and timestamps.
Web beacons, tags & pixels: Electronic tools used to analyze site usage and engagement.

How we use your information

Vaulté Vintage uses collected data to:

Process and fulfill orders (including payments, shipping, and customer service)
Authenticate rental requests and ensure proper handling of borrowed pieces
Verify legitimacy and prevent fraudulent transactions
Enhance your shopping experience by improving our Site and customer interactions
Send updates, exclusive offers, and promotional content (if you opt-in)

Sharing your information

We value your privacy and only share your data when necessary:

With service providers (e.g., Shopify, PayPal, shipping carriers like DHL, Canada Post, UPS) to facilitate transactions
With analytics tools (Google Analytics) to understand customer behavior and improve our Site
With legal authorities if required by law (e.g., to comply with regulations or prevent fraud)

For more details on third-party privacy policies:

Shopify: https://www.shopify.com/legal/privacy
Google Analytics: https://www.google.com/policies/privacy/
Opt-out of Google Analytics: https://tools.google.com/dlpage/gaoptout

Rentals & content use policy

Vaulté Vintage is currently focused on growing its online presence. As part of this initiative:

Select items are available for borrowing/renting, displayed with a $0 price on the Site.
Borrowed items are exclusively offered to a close circle for content creation and brand promotion.
By participating in our rental program, you agree to provide photo/video content featuring our pieces for promotional use.

If you have any questions regarding rentals, please contact us.

Sourcing services

Looking for a rare vintage or designer item? Vaulté Vintage offers sourcing services to help you find one-of-a-kind pieces worldwide. Contact us directly to discuss your request.

Your rights & data control

If you are located in the EU, UK, or other regions with privacy laws, you have the right to:

Access, update, or delete your personal data
Withdraw consent for marketing communications
Request data portability (receive a copy of your stored information)

For any data-related requests, please reach out using the contact information below.

Data retention & security

We keep order information for our records unless you request deletion. Payment details are never stored on our servers—transactions are securely processed via third-party payment providers.

We implement security measures to safeguard your personal data, but no online transaction is 100% secure. Please use secure passwords and be cautious when sharing sensitive information.

Do not track signals

Our Site does not alter data collection practices in response to "Do Not Track" signals from web browsers.

Changes to this privacy policy

We may update this privacy policy as needed to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised effective date.

For questions, privacy concerns, or data requests, contact us at:

📧 Email: contactvaultevintage@gmail.com
🌐 Website: www.vaultevintage.com